TERMS AND CONDITIONS

We are Merrywood Organics Limited, Goshen Farm, Matfield, Kent TN12 7DT, trading as “Merrywood” and “Merrywood Handmade”. You can contact us at info@merrywood.co.uk.  

Please read these terms carefully before ordering any products from our site. We may change our terms without notice. Each time you visit this website or order products from us the terms in force at that time will apply.

The entire content of this site is copyrighted as a collective work under UK and international copyright laws, and is the property of Merrywood Organics Ltd. Copying any of the content of this site is prohibited, as is copying of our product designs. We check that our photographs are not being used elsewhere.

Your use of this site is governed in all respects by the laws of the UK.

We shall not be liable for any special or consequential damages that result from the use of, or the inability to use, this website or the products which we sell.

Ordering

Our website order process allows you to check and revise your order before submitting your it to us. Please take the time to read and check your order at each stage of the order process.

Payment is processed by our payment partners.  All payment details are entered onto their secure site and are not passed to us.

After you place an order, you will receive an e-mail from us acknowledging that we have received and accepted your order. If you need to make any changes please contact us as soon as possible. Once we have despatched the goods it is of course too late to make any changes.

Should you order an item which proves to be out of stock we will inform you as soon as possible.

In the event that there is an obvious pricing error on our website we will contact you and ask if you want to go ahead and purchase at the correct price.  This applies whether or not the order has been confirmed and your credit card charged.

Issued: July 2020, revised January 2021