DELIVERY

Cost

• Our “pretty things” and daisy bombes fit into a shallower box so can be posted for less, starting at £1.25 second class. You will see this at checkout.

• Otherwise, standard UK delivery is £3.50 regardless of weight. We generally use Royal Mail 2nd class. Royal Mail suggest 2-3 working days for delivery, including Saturdays.

• First class UK delivery starts from £4.20. Royal Mail’s prices increase according to weight, and our charge to you reflects that. Once at checkout you can see the postage cost for your order. Royal Mail suggest next working day delivery, including Saturdays.

• Special delivery starts from £8.10 and increases according to weight. Delivery next working day, not on Saturdays.

The cost of 1st class and Special Delivery more than doubles above 2kg. You could consider placing two separate orders. We deal with orders in the sequence in which they are received.

• Local delivery is £1.00. We don't have goods on display here at our premises, nor can orders be collected from us. We live down a private road and its not fair to our neighbours.  Sorry.

Instead for orders of £10 or more we charge £1.00 for local delivery to these areas:

  • TN12 7xx Matfield and Brenchley

  • TN12 6xx Paddock Wood

  • TN13 xxx  Sevenoaks

The way this works is:

  • You select "local delivery" at checkout. At this stage you will have to pay our full standard charge. 

  • After delivering we will part-refund you, so you end up paying only £1.00.

  • That £1.00 goes to charity. We will pay it at the end of the year, to a charity of our choice.

We’ve chosen these areas as we often pass through, so should be able to deliver promptly.  That said, we make local deliveries at our discretion and our convenience.  On occasion they could even take longer than Royal Mail 2nd class.  If we can see that we won't be able to deliver your order within a reasonable time we will let you know.

We also attend some lovely craft fairs and artisan markets, although corona virus has put paid to that for the time being. We hope to restart later in 2021. Please ask if you're interested.

Exceptions

Please contact us at info@merrywood.co.uk before ordering if your intended delivery address is outside the UK. We may be able to deliver overseas but this must be agreed with us before ordering.  As a result of Brexit more form filling will be required than before.

Time

Many of our products are made to your order. We aim to dispatch within 5 days of your order. Sometimes, and particularly approaching Christmas, we may take longer. At Christmas 2020 we despatched 98% of orders on the day of order or the following working day.

We generally use Royal Mail who aim to deliver in 2 to 3 days.  We may use other methods of delivery at our choice. 

Delivery times are estimates, not a contractual term of the sale.

Security

For your and our peace of mind our shippers provide confirmation of delivery.

Products

All goods are made and sold by us.

Although we have made every effort to display product colours accurately, we cannot guarantee that your computer will display the colours accurately.

Prices and availability are subject to change, without notice.

Issued: July 2020, updated January 2021